Refund policy

Return Policy

We do not except returns as everything is handmade and one of a kind. However, if there is an issue please do not hesitate to reach out and we will try our best to rectify any problems. 


You can always contact us for any return question at kelsyreneestudio@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.