Shipping and Returns Policy

  • Estimated shipping is calculated at checkout.

  • For international shipping rates, please email Kelsy at

  • Local pick up is welcome! Pick up at Kelsy Renee Studio is offered Monday through Friday.  Email to arrange pick up date/time and location. 

  • Shipping services can be impacted by the holiday season & inclement weather. 

  • Most multiple purchases can be bundled into one package. 

  • All sales are final. No refunds or returns.

  • Orders ship out in 5-7 business days, or sooner sometimes (except commissions).

  • If you provide an incorrect mailing address and your package is returned to Kelsy Renee Studio, reshipping is possible however it will be your responsibility to pay the additional shipping cost. 

  • If the address is correct and you believe your package to have been lost, stolen or if you missed the delivery, you must contact the shipping service personally.  Unfortunately, Kelsy will not be able to address any failed delivery or theft issues directly.